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Service Requirements

Electrical Specifications for Commercial Underground Primary Installations

The contractor will be responsible for the installation and construction of all primary conduit to provide electrical service to a building.  The concrete transformer pad should be poured according to the following specifications:

1. Provide the City with a scaled site plan & a copy of the electrical requirement with total connected load.

2. Call (252)639-2826 or (252)639-2827 to schedule an on site visit to spot the location of the transformer, meter location, and the path of trench for conduit.

3. Pour concrete pad per attached specifications; leave primary and secondary compartments open, and center conduits at each opening.  Click here for Concrete Pad Spec Drawing.

4. When installing conduits for primary cable, trench and conduit shall be inspected by the City before closing trench and shall meet the following requirements:
a. Conduit shall be 6" sch. 40 PVC electrical grade for three-phase    services.
b. Conduit shall be 4" sch. 40 PVC electrical grade for single-phase services.
c. Depth of conduit shall be 36" min.
d. All elbows shall have a 36" radius.
e. A pull string shall be installed in conduit.
f. Elbow conduits up at base of the pole two (2) feet and strap to pole, or elbow up into primary side of concrete transformer pad and cap off at each end. If transformer is in place, stop conduit within three (3) feet of transformer and cap off at each end and mark end at transformer.

Note: If the above requirements are not met, the contractor will be responsible for correcting any deficiencies at their expense.

The City will be responsible for the installation or construction of the following:

1. Pulling the primary cable in the existing conduit.
2. Terminating all of the primary cable.
3. Installing and making all of the primary connections in the transformer.

Any additional charges or information shall be determined by the Customer Service Guidelines.

City of New Bern 
Electrical Specifications for Commercial Underground Secondary Installations

The contractor will be responsible for the installation and construction of all the conduit(s) required to provide secondary service to the building or meter location and mounting all of the metering enclosures according to the following specifications:

1. Conduits for secondary connections shall be sch. 40 PVC electrical grade buried at a depth of 36" below finial grade and inspected by New Bern Electric before closing the trench.

2. Install pull string in each conduit.

3. Conduits shall be sized as follows:

SINGLE PHASE SERVICES THREE PHASE SERVICES
200 amp - 4 inch 200 amp–4 inch
400 amp - 4 inch 400 amp–4 inch
Gang-type meter back - 4 inch 600 amp–two 4 inch
  800 amp– two 4 inch

4. Install the meter enclosure as shown. Click here for prints.

5. Pull secondary cable to secondary side of transformer (if necessary).

Note: If the above requirements are not met, the contractor will be responsible for correcting any deficiencies at their expense.

The City will be responsible for the installation or construction of the following:

1. Making all the connections in the secondary side of the transformer, connecting all cable in the C.T. cabinet (if necessary), and connecting all metering equipment.

2. Pulling secondary cable if C.T. cabinet is used.

Any additional charges or information shall be determined by the Customer Service Guidelines.

City of New Bern
Specifications for Residential Underground Secondary Installations

The following is a list of requirements the contractor will be responsible for prior to installation of underground electric service from the City of New Bern:

1. Meter bases and riser pipes (2" for 200a service, 3" for 400a service schedule 40 electric grade) shall be installed.

2. All service fees shall be paid in advance before work order is released. (i.e. past normal point of delivery charge, driveway/sidewalk bore, etc.)

3. If driveway/sidewalk is poured before underground service is installed the City of New Bern Electric Dept. shall mark the conduit crossing and the contractor must install a properly sized conduit (2" for 200a service, 3" for 400a service schedule 40 electric grade) under driveway/sidewalk at a depth of 36". Contractor must clearly mark the installed conduit location. Failure to do so will result in a fee charged to the contractor which will need to be paid before meter will be set.

4. A minimum 10' path shall be cleared for crews to install service. Sod, landscaping, building materials, stumps, etc. will need to be removed by contractor. Failure to do so will result in a delay of service being installed. If sod or landscaping is not removed, a waiver will need to be signed releasing the City of New Bern of any damages to sod/landscaping.

5. Water/sewer lines, septic tanks, drain fields, gas tanks/lines, etc. shall be clearly marked to avoid damage from service installation.

6. A minimum of 8 to 10 working days notice will be required for scheduling of underground service. Schedule of service starts only after all fees have been paid and all requirements have been met.

 City of New Bern 
Subdivision Requirements for Underground Electric Service

1. The developer shall mark all property lines and clear the right-of-way and easements of all stumps, mounds, etc. before a work order is released to the City of New Bern construction personnel.

2. The site must be within six inches of final grade. The developer will specify whether it is final grade or within six inches of final grade.

3. The developer shall install conduits for the City’s lines which cross streets, culverts, etc. The City will specify the size, number, type and location after the final plat has been reviewed. The City will deliver proper conduit to the site.

4. The developer must adhere to water and sewer locations as prescribed in the City’s sidewalk/road standards adopted in 1996. Click Here for a copy of the road standards. 

5. Any low areas which are filled and which will be crossed as electric facilities are installed, will be tamped to a compaction equal to 95% of the nearest undisturbed dirt.

6. Any additional cost incurred by the City due to non-compliance of the Electric Line Extension Policy will be born by the developer.

7. The developer shall furnish an AutoCAD file to the City of New Bern Electric Department showing right-of-ways, property lines, easements, lot numbers, addresses, setback lines, and water and sewer.

8. If the developer desires street lights different from the standard wood street light poles, the developer will pay for the difference in cost.

The City reserves the right to install overhead electric facilities in developments which do not meet these requirements. It is important to note that these requirements do not list every contingency. Individual cases may warrant necessary additions or deletions.