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Report a Problem or Utilities Emergency

See a Problem?  Tell Us!
Sometimes we don't know we have an issue until you tell us!  We are always available to hear your concerns and do what we can to make New Bern a better place to live.

We have multiple ways for you to get in contact with us.  After hours Utility emergencies can be reported by calling Utility Control at (252) 636-4070, or try our online reporting tool.  See links below, and thank you for your input.

Click Here to report a Power outage or emergency

Click Here to report a Sewer problem or emergency

Click Here to report a Water leak or emergency

Click Here for non-emergency issues like potholes, litter, driving hazards, broken signs, overgrown brush, etc