Sometimes we don't know we have an issue until you tell us! We are always available to hear your concerns and do what we can to make New Bern a better place to live.
We have multiple ways for you to get in contact with us. After hours Utility emergencies can be reported by calling Utility Control at (252) 636-4070, or try our online reporting tool. See links below, and thank you for your input.
Click Here to report a Power outage or emergency
Click Here to report a Sewer problem or emergency
Click Here to report a Water leak or emergency
Click Here for non-emergency issues like potholes, litter, driving hazards, broken signs, overgrown brush, etc