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RFP   22-014

The City of New Bern is seeking proposals for the replacement of its existing phone system and call center. The City is open to proposals for on-premises, cloud-based or hybrid systems. Evaluation of proposals will be based on responsiveness to the requirements specified in Request for Proposal and then on price. The final award decision will be arrived at through a best-value analysis which considers all relevant factors.
(City of New Bern Request for Proposal Unified Communications System Project CNB 22-014)
(Addendum 1)
(Addendum 2)
(Addendum 3)
(Addendum 4)
(Notice of Evaluation)

The City of New Bern reserves the Right to Reject any and all proposals.