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Edit Form Please complete this survey to help us improve our level of customer service. Do you agree that customer service is New Bern Fire-Rescue's focus? Yes, strongly agree Agree Somewhat agree Disagree No, strongly disagree Rank the following services in the order most important to you. (1 being the highest priority and 8 being the lowest) Code enforcement* Domestic preparedness* Emergency medical services* Fire & life safety education* Fire investigations* Fire suppression* Hazardous material* Rescue* How would you rate New Bern Fire-Rescue's focus on fire prevention and education?* Strongly focused Focused Somewhat focused Not focused How would you rate New Bern Fire-Rescue's response to emergency incidents?* Excellent Good Fair Poor Bad How would you rate New Bern Fire-Rescue's professionalism?* Excellent Good Fair Poor Bad Do you feel New Bern Fire-Rescue personnel are courteous?* Yes No Comments: Do you feel adequately protected by New Bern Fire-Rescue in the following areas? Fire* Yes No Emergency Medical* Yes No Hazardous Material* Yes No Rescue* Yes No Comments: What are the strengths of New Bern Fire-Rescue? What are the weaknesses of New Bern Fire-Rescue? Overall, are you satisfied with New Bern Fire-Rescue?* Yes No