Representatives were in New Bern August 24th to present information to the Board of Aldermen about their timeline and what residents can expect as construction begins. Click on the following link to view the Powerpoint Presentation. To watch the YouTube video of the presentation, click on the link below.
MetroNet began working with the City and other stakeholders (NC811, Duke Energy, Piedmont Natural Gas, New Bern Fire-Rescue and the Department of Public Utilities to name a few) in early June to discuss implementation. The company estimates the project will take 2-3 years to complete and expects to have their first customers in service by spring 2022. They've created a website dedicated to all things construction-related, and you can visit that site here www.metronetinc.com/construction. On that site you can find Frequently Asked Questions and watch videos on what to expect during construction. You can also notify MetroNet of any potential property concerns.
Residents will first receive a letter in the mail announcing MetroNet's upcoming construction. That letter will arrive approximately 45-30 days before construction begins. Then, as construction nears, you'll receive a postcard, find an alert flag in your yard, and see neighborhood signs posted along major routes.
If you're interested in MetroNet service, check availability and pricing info by visiting www.metronetinc.com/iwantfiber or by calling (877)386-3876.
Frequently Asked Questions (PDF)
|MetroNet's Presentation to the Aldermen August 24|