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Coronavirus COVID-19

The City of New Bern is working together with county, regional, state, and national partners to protect the public during the Coronavirus/COVID-19 pandemic. The City has provided helpful information and links below to support protection of the public health and share guidance on the State's plan for reopening.  The City will implement procedures as needed to maintain essential services, as well as support state and county health efforts. 

State of North Carolina

StrongSchoolsNC Public Health Toolkit (K-12)
StrongSchoolsNC Public Health Toolkit (Spanish)
Frequently Asked Questions (FAQs)
Frequently Asked Questions (Spanish)

Public Health Guidance for Schools

What Are We Learning About Children & COVID 19?
(English & Spanish)

*New website about School Children & COVID 19 from the NC Dept of Health & Human Services

Comprobar Mis Sintomas

Does NC have sufficient capacity to conduct contact tracing?

EXECUTIVE ORDER 147: Extension of Phase 2 Order & New Measures to Save Lives in the COVID-19 Pandemic (until at least August 7)

NCDHHS Requirements for the Use of Face Coverings & Masks

EXECUTIVE ORDER 142: Assisting North Carolinians by Placing Temporary Prohibitions on Evictions and Extending the Prohibition on Utility Shut-Offs

COVID-19 Testing in NC
Who can get tested? How can I get tested?
I don't have health insurance, what should I do?

Click here to view the entire list of Executive Orders issued by the State of NC

8/4/2020 Daily Case Count of COVID-19 in Craven County
Request a Payment Plan for Your Utility Bill
Need Help Paying Your Utility Bill?  Local Resources Listed Here
Click here to Apply for Unemployment
Apply for a Street Cafe Permit
Apply for a COVID-19 Small Business Loan (Swiss Bear/NB Chamber)
SBA: Small Business Guidance & Loan Resources and FACT SHEET on Economic Injury Disaster Loans
Business Link NC: Relief Resources, 800-228-8443, Lenders, grants, layoff aversion, unemployment insurance claims

Amended City of New Bern: Proclamation of State of Emergency
The City is taking proactive measures to protect the health and well-being of its citizens. Changes to our normal way of providing such services must be modified to protect  our citizens and staff.
  • Temporary modifications to downtown parking have been made to accommodate curbside pickup of restaurant orders. Downtown parking will continue to be enforced Monday-Friday, 8am-4pm, during the City's State of Emergency.  Click here to see the temporary parking modifications.
  • Street Cafe Permits are now available for restaurants who wish to serve patrons outdoors during Phase 2 of the State's reopening plan. Visit the Public Works Streets Division webpage for an application and information on the City's amended ordinance.  In the downtown area, the City has agreed to close portions of streets on Friday & Saturday nights from 5pm-11pm so that tables & chairs may be set up for outdoor dining.  These street closures include: 200-300 blocks of Middle Street, 200 block of Craven Street from Morgan's Tavern & Grill to Pollock Street, and the 300 block of Pollock Street.  Restaurants with sufficient greenspace or parking lots may also serve outdoors with an approved site plan. Call Development Services (252)639-7581 for information.
  • City Hall, (252)636-4000, located at 300 Pollock St., is closed to the public. All business should be conducted electronically (phone, email, fax). In-person meetings are restricted to those initiated by city staff or the Board of Aldermen. Attendance at approved meetings will be limited to city staff & a limited number of participants only, unless otherwise directed. Requests for meetings should be made electronically along with the reason for the meeting & number of participants.  Staff will review the request & either confirm or deny the meeting.
  • Public safety facilities, (252)633-2020 New Bern PD non-emergency or (252)639-2931 New Bern Fire-Rescue non-emergency, are closed to the public; all business should be conducted electronically (phone, fax, email). If you are in need of emergency assistance, call 9-1-1. 
  • The Utility Business Office, (252)639-2750, located at 606 Ft. Totten Drive, is closed to walk-in service. Call (252)639-2750 for assistance. If you pay at the Utility Business Office, please pay by check.  You can also pay your bill using direct mail (PO Box 63005, Charlotte, NC 28263), online services, Walmart locations, or the drive-through or dropbox located at the rear of the building. Please be aware the traffic pattern at the Utility Business Office has changed in an effort to make it easier to get in, pay your bill, and get out. Enter from Neuse Boulevard (near Family Dollar) and follow the cones to enter the drive-thru lanes. Requests for new service can be arranged online or over the phone.  
  • Parks & Recreation Administration, (252)639-2901, is closed to the public. West New Bern Recreation Center is closed to the public. All city parks, open spaces & trails remain open during normal business hours, however, visitors are encouraged to maintain social distancing & refrain from large group gatherings.  All New Bern Parks and Recreation outdoor basketball courts and playgrounds are closed until further notice. The George Street Splash Pad is now open.  The New Bern Aquatic Center is closed temporarily due to a pump malfunction. All park shelters are open & can be reserved online - there is a mass gathering limit of 25 people. Summer camps are being offered, click here to register. The tennis/pickleball courts at Seth West Parrott Park are now open for single play only. Participants must observe social distancing.  For Parks & Rec related questions, call (252)639-2901. Cemetery services will continue to process requests, however, all services will be provided electronically until in-person services are required. Call (252)639-2904 for more information. 
  • Development Services, (252)639-7581, located at 303 First St., is closed to the public. Visit the table in the foyer of the building where all permits, plans & application packets can be dropped off along with payment (checks only). All permit applications are available online. Paper copies are available in the foyer. All inspections processes will be conducted normally. We respectfully request that attendance at on-site inspections be limited to the inspector unless otherwise directed. For permitting & inspection questions, call (252)639-2942 or 2945. Paperwork can be emailed with the project address & permit type in the subject line to  Planning & zoning questions can be directed to (252)639-7581 or 7587.  Attendance at any on-site inspections will be limited to city staff only unless otherwise directed.
  • Human Resources, (252)639-7571, located at 303 First St., is closed to the public. Employment applications will be processed as normal. In-person interviews have been suspended, however, other technological means of communication may be utilized to perform interviews. Employees can still access HR for their needs. For questions regarding HR matters, call (252)639-7571.
  • For any matters of concern or questions regarding these modifications, call City Hall at (252)636-4000.
Centers for Disease Control 
& Prevention

 U.S. Environmental Protection 
World Health Organization 
NC Dept. of Health & Human Services
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  Follow State of NC:  
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What to do if you are sick with COVID-19
Coronavirus Disease
What you need to know
(En Español)

Coronavirus Cases in the US

Coronavirus Symptoms

Printable workplace poster: "Don't Spread Germs at Work"

Antimicrobial Products for Use Against the Cause of Coronavirus COVID-19

Information for Individuals with Limited English Proficiency
(Arabic, Chinese, Korean, Portuguese, Russian, Spanish, Tagalog & Vietnamese)

Drinking Water, Recreational Water & Wastewater
Can the Coronavirus spread through water sources?

Latest updates, situation dashboard, outbreak news, research & development


Johns Hopkins Coronavirus Resource Center
Includes global cases on interactive GIS map

North Carolina COVID-19 Helpline: 1-866-462-3821

COVID-19 Case Count in NC

COVID-19 Testing
Who can get tested?
How can I get tested?
I don't have health insurance, what should I do?

Individuals & Families

Steps to stay healthy