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Coronavirus COVID-19

The City of New Bern is working together with county, regional, state, and national partners to protect the public during the Coronavirus/COVID-19 pandemic. The City has provided helpful information and links below to support protection of the public health and share guidance on the State's plan for reopening.  The City will implement procedures as needed to maintain essential services, as well as support state and county health efforts. 

State of North Carolina

North Carolina COVID-19 Helpline: 1-866-462-3821

NCDHHS Urges Caution When Gathering
for Thanksgiving

Interim Guidance for Black Friday Shopping

County Alert System Report November 2020
The State of North Carolina has established a
COVID-19 County Alert System to give individuals, businesses, community organizations, and public officials another tool to understand how
their county is faring and to make decisions about actions to slow the spread of the virus.

EXECUTIVE ORDER 176: Further Extension of the Phase 3 Order & Implementation of Additional Measures Necessary to Protect Public Health
(through 12/4) 

EXECUTIVE ORDER 171:  Assisting North Carolinians
at Risk of Eviction
Frequently Asked Questions for EO171

SlowCOVIDNC App for your Smartphone

COVID-19 Clusters in NC Report

COVID-19 in NC Dashboard

Additional $40M COVID Relief Available for Small Businesses

Call 1-888-600-1685 if you need childcare for school-aged children. (EnglishSpanish)

Governor Cooper Announces $174 Million to Assist with Rental, Utility Payments for North Carolinians

Grant Program to Help Businesses & Nonprofits Hurt by COVID-19

StrongSchoolsNC Public Health Toolkit
Frequently Asked Questions (FAQs)/(Spanish)

Mental Health Support for Teachers, School Personnel & their Families from NCDHHS
Comprobar Mis Sintomas

NCDHHS Requirements for the Use of Face Coverings & Masks

COVID-19 Testing in NC
Who can get tested? How can I get tested?
I don't have health insurance, what should I do?

Click here to view the entire list of Executive Orders issued by the State of NC

11/23/2020 Daily Case Count of COVID-19 in Craven County
Request a Payment Plan for Your Utility Bill
Need Help Paying Your Utility Bill?  Local Resources Listed Here
Click here to Apply for Unemployment
Apply for a Street Cafe Permit
Apply for a COVID-19 Small Business Loan (Swiss Bear/NB Chamber)
SBA: Small Business Guidance & Loan Resources and FACT SHEET on Economic Injury Disaster Loans
Business Link NC: Relief Resources, 800-228-8443, Lenders, grants, layoff aversion, unemployment insurance claims

City Operations:
  • All City offices have reopened to the public.  All visitors are required to wear a face covering when entering city offices pursuant to Governor Roy Cooper's Executive Order No. 163.  Signs encouraging the wearing of face coverings will be posted at city offices along with the "Know Your Ws" (Wear.  Wait. Wash.) flyer.   Although appointments are not necessary, our departments can be reached at the following phone numbers if visitors would like to make an appointment ahead of their arrival.
  • City Hall, 300 Pollock Street, (252)636-4000
  • Public safety facilities:
    • New Bern Police:  601 George Street & 3134 US Hwy 17 Business (252)633-2020 non-emergency; dial 911 in an emergency.  
    • New Bern Fire-Rescue: 1401 Neuse Blvd, 3101 Elizabeth Avenue & 800 W. Thurman Road, (252)639-2931 non-emergency: dial 911 in an emergency.  Friday child safety seat checks resume on October 9, 2020.  These seat checks are by appointment only at this time.  Call 252-639-2931 to make an appointment.
  • Customer & Payment Services, 606 Ft. Totten Drive, (252)639-2750 
  • Parks & Recreation Administration,  1307 Country Club Road, (252)639-2901. For cemetery services, call (252)639-2904. 
  • Development Services,  303 First Street, (252)639-7581. 
  • Human Resources, 303 First Street, (252)639-7571
Downtown Parking:
  • Downtown parking enforcement has resumed.  Parking is enforced Monday through Friday, 8am-4pm. Temporary modifications have been made to accommodate curbside pickup of restaurant orders. Click here to see the temporary parking modifications.
  • Street Cafe Permits are now available for restaurants who wish to serve patrons outdoors during the State's reopening plan. Visit the Public Works Streets Division webpage for an application and information on the City's amended ordinance.  In the downtown area, the City has agreed to close portions of streets on Friday & Saturday nights from 5pm-11pm so that tables & chairs may be set up for outdoor dining.  These street closures include: 200-300 blocks of Middle Street, 200 block of Craven Street from Morgan's Tavern & Grill to Pollock Street, and the 300 block of Pollock Street.  Restaurants with sufficient greenspace or parking lots may also serve outdoors with an approved site plan. Call Development Services (252)639-7581 for information.
Centers for Disease Control 
& Prevention

 U.S. Environmental Protection 
World Health Organization 
NC Dept. of Health & Human Services
   Follow CDC:
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  Follow EPA:
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 Follow WHO:
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  Follow State of NC:  
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What to do if you are sick with COVID-19
Coronavirus Cases in the US

Coronavirus Symptoms

Printable workplace poster: "Don't Spread Germs at Work"

Antimicrobial Products for Use Against the Cause of Coronavirus COVID-19

Information for Individuals with Limited English Proficiency
(Arabic, Chinese, Korean, Portuguese, Russian, Spanish, Tagalog & Vietnamese)

Drinking Water, Recreational Water & Wastewater
Can the Coronavirus spread through water sources?

Latest updates, situation dashboard, outbreak news, research & development


Johns Hopkins Coronavirus Resource Center
Includes global cases on interactive GIS map

North Carolina COVID-19 Helpline: 1-866-462-3821

COVID-19 Case Count in NC

Public Health Guidance for Schools

What Are We Learning About Children & COVID 19?
English & Spanish)

COVID-19 Testing
Who can get tested?
How can I get tested?
I don't have health insurance, what should I do?

Individuals & Families

Steps to stay healthy