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Coronavirus COVID-19

The City of New Bern is working together with county, regional, state, and national partners to protect the public as concerns grow over the Coronavirus/COVID-19. The City has operational plans and will implement procedures as needed to ensure our ability to maintain critical and essential services, as well as support state and county health efforts. Below you'll find helpful links about Coronavirus/COVID-19 and the best ways to prevent illness and avoid being exposed. 
State of North Carolina


EXECUTIVE ORDER 116: Declaration of a State of Emergency to Coordinate Response & Protective Actions to Prevent the Spread of COVID-19
EXECUTIVE ORDER 117: Prohibiting Mass Gatherings & Directing the Statewide Closure of K-12 Public Schools to Limit the Spread of COVID-19
EXECUTIVE ORDER 118: Limiting Operations of Restaurants & Bars & Broadening Unemployment Insurance Benefits in Response to COVID-19
(See FAQs sheet for additional guidance on EO118)
EXECUTIVE ORDER 119: Facilitating Critical Motor Vehicle Operations & Delegating Authority to the Secretary of the Department of Health & Human Services to Waive Regulations in Order to Expand Access to Child Care & Support Local Health Departments
EXECUTIVE ORDER 120: Additional Limitations on Mass Gatherings, Restrictions on Venues & Long-Term Care Facilities, & Extension of School Closure Date (May 15)
EXECUTIVE ORDER 121:  Stay at Home Order & Specific Directions for North Carolina in Response to Increasing COVID-19 Cases
(FAQs sheet for understanding the stay at home order)
EXECUTIVE ORDER 124: Assisting North Carolinians by Prohibiting Utility Shut-Offs, Late Fees, and Reconnection Fees; Providing Guidance About Restrictions on Evictions; and Encouraging Telecommunications Providers, Banks, and Mortgage Servicers to Provide Assistance and Flexibility to Their Customers
COVID-19 Small Business Guidance & Loan Resources
FACT SHEET: Economic Injury Disaster Loans
Loans for Eligible Businesses Up to $50,000 With Zero Interest & No Payments for 6 Months
Business Link North Carolina
Lenders, grant opportunities, layoff aversion strategies, unemployment insurance claims, tax & penalty relief
Click here for Business Relief Resources
Banks Offering Relief to Customers
From FORBES: a list of banks & financial institutions offering relief to customers affected by Coronavirus & COVID-19

4/8/2020 Daily Case Count of COVID-19 in Craven County
FEMA: Eligible Emergency Protective Measures
Drive Up COVID-19 Testing in Craven County
EPA's List of Antimicrobial Products for Use Against the Cause of Coronavirus COVID-19

City of New Bern: State of Emergency
The City is taking proactive measures to assist with “flattening the curve” to help protect the health and well-being of its citizens. All staff continue to report to work as required to provide our citizens with high levels of service. However, changes to our normal way of providing such services must be modified to ensure the protection of both our citizenry and staff.
  • Temporary modifications to downtown parking have been made to accommodate curbside pickup of restaurant orders. Downtown parking will continue to be enforced Monday-Friday, 8am-4pm, during the City's State of Emergency.  Click here to see the temporary parking modifications.
  • Additional itemsPlanning & Zoning meeting April 7 is cancelled; Historic Preservation Commission meeting April 15 is cancelled.
  • City Hall, located at 300 Pollock St., is closed to the public. All business should be conducted electronically (phone, email, fax). In-person meetings are restricted to those initiated by city staff or the Board of Aldermen. Attendance at approved meetings will be limited to city staff & a limited number of participants only, unless otherwise directed. Requests for meetings should be made electronically along with the reason for the meeting & number of participants.  Staff will review the request & either confirm or deny the meeting.
  • Public safety facilities are closed to the public; all business should be conducted electronically (phone, fax, email). If you are in need of emergency assistance, call 9-1-1. If it is not an emergency, call the New Bern Police Department at (252)633-2020 or Fire-Rescue at (252)639-2931.
  • The Utility Business Office, located at 606 Ft. Totten Drive, is closed to walk-in service. Call (252)639-2750 for assistance. Pay your bill using direct mail (PO Box 63005, Charlotte, NC 28263), online services, or the drive-through or dropbox located at the exterior of the building. Requests for new service can be arranged online or over the phone. Shutoffs for nonpayment & late fees are being suspended for 60 days in compliance with the Governor's Executive Order 124.  Credit card fees are also suspended if you pay your bill online. Payment arrangements can be made by phone. If you pay in person at the Utility Business Office, please pay by check.
  • Parks & Recreation Administration is closed to the public. West New Bern Recreation Center is closed to the public. All city parks remain open during normal business hours, however all New Bern Parks and Recreation basketball courts, playgrounds, and shelters are closed until further notice. Please maintain social distancing when using city parks. All organized Parks & Rec activities, programs, special events, youth & adult sports are suspended until further notice. For Parks & Rec related questions, call (252)639-2901. Cemetery services will continue to process requests, however, all services will be provided electronically until in-person services are required. Call (252)639-2904 for more information. 
  • Development Services, located at 303 First St., is closed to the public. Visit the table in the foyer of the building where all permits, plans & application packets can be dropped off along with payment (checks only). All permit applications are available online. Paper copies are available in the foyer. All inspections processes will be conducted normally. We respectfully request that attendance at on-site inspections be limited to the inspector unless otherwise directed. For permitting & inspection questions, call (252)639-2942 or 2945. Paperwork can be emailed with the project address & permit type in the subject line to  Planning & zoning questions can be directed to (252)639-7581 or 7587.  Attendance at any on-site inspections will be limited to city staff only unless otherwise directed.
  • Human Resources, located at 303 First St., is closed to the public. Employment applications will be processed as normal. In-person interviews have been suspended, however, other technological means of communication may be utilized to perform interviews. Employees can still access HR for their needs. For questions regarding HR matters, call (252)639-7571.
  • For any matters of concern or questions regarding these modifications, call City Hall at (252)636-4000.
Craven County: State of Emergency
  • Additional items: New Bern Riverfront Convention Center - all events suspended until further notice
  • Parks & Recreation Centers - all organized activities suspended, however county parks remain open
  • Senior meals program - no congregate meals, they will be served remotely/delivered
  • Craven County Government Offices closed to the public (with the exception of the Craven County Health Department clinics)
Centers for Disease Control 
& Prevention

 U.S. Environmental Protection 
World Health Organization 
NC Dept. of Health & Human Services
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What to do if you are sick with COVID-19
Coronavirus Disease
What you should know, info for communities, businesses, schools & healthcare
What you need to know
(En Español)

What you need to know (Chinese)

Coronavirus Cases in the US

Coronavirus Symptoms

Everyday Preventive Actions

Everyday preventive actions can protect you from getting & spreading illnesses like the flu.

Interim Guidance for Businesses & Employers
Planning & responding to Coronavirus COVID-19
Printable workplace poster: "Don't Spread Germs at Work"

Traveler's Health
Destinations & travel notices

Antimicrobial Products for Use Against the Cause of Coronavirus COVID-19

Information for Individuals with Limited English Proficiency
(Arabic, Chinese, Korean, Portuguese, Russian, Spanish, Tagalog & Vietnamese)

Drinking Water, Recreational Water & Wastewater
Can the Coronavirus spread through water sources?

Latest updates, situation dashboard, outbreak news, research & development

Myth Busters
Advice for the public

Basic Protective Measures (Video)

Third Case of COVID-19 Confirmed in Craven County
Second case confirmed March 19, click here for press release.
First case confirmed March 14, click here for press release.

GoldenLEAF Announces $15M for NC COVID-19 Rapid Recovery
Loans for eligible businesses up to $50,000 with zero interest and no payments for six months.

Modified City Operations  Due to COVID-19

Johns Hopkins Coronavirus Resource Center
Includes global cases on interactive GIS map

North Carolina COVID-19 Helpline: 1-866-462-3821

COVID-19 Case Count in NC

NC Closes Restaurants & Bars for Dine-In Customers, Allows Takeout & Delivery to Continue

Governor Cooper Announcement on Colleges, Universities, Schools & Childcare Facilities

K-12 public schools to close  until at least May 15

Individuals & Families

Steps to stay healthy

NC Laboratory Now Available to Test for COVID-19
Test results from the NC State Lab for Public Health require confirmation from the CDC.   However, a  presumptive positive result will initiate an immediate public health response from NCDHHS.