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Coronavirus COVID-19

The City of New Bern is working together with county, regional, state, and national partners to protect the public during the Coronavirus/COVID-19 pandemic. The City has provided helpful information and links below to support protection of the public health and share guidance on the State's plans.  The City will implement procedures as needed to maintain essential services, as well as support state and county health efforts. 

State of North Carolina

North Carolina COVID-19 Helpline: 1-866-462-3821

You Have a Spot. Take Your Shot.
COVID-19 Vaccination Distribution & Phases
from the NC Dept. of Health & Human Services
Vaccination Dashboard by County


COVID-19 Testing Site Finder
or call 1-877-490-6642
(you cannot make appointments by calling
this line)

County Alert System Report
The State  has established a COVID-19 County Alert System to give individuals, businesses, organizations, and public officials another tool to understand how their county is faring and to make decisions about actions to slow the spread of the virus.

SlowCOVIDNC App for your Smartphone

EXECUTIVE ORDER 191: Extending Assistance for North Carolinians at Risk of Eviction and Extending Processes to Expedite Payment of Unemployment (through 3/31) 

EXECUTIVE ORDER 195: Lifting the Modified Stay-At-Home Order & Easing Certain Restrictions on Businesses & Gatherings (through 3/26)

Click here to view the entire list of Executive Orders issued by the State of NC

Craven County COVID-19 Vaccination Plan
CARTS Transit Fares Temporarily Suspended thru June 2021
SBA COVID-19 Pandemic Relief Loans Extended thru December 2021
Request a Payment Plan for Your Utility Bill
Need Help Paying Your Utility Bill?  Local Resources Listed Here
Click here to Apply for Unemployment
Apply for a Street Cafe Permit
Apply for a COVID-19 Small Business Loan (Swiss Bear/NB Chamber)
Business Link NC: Relief Resources, 800-228-8443, Lenders, grants, layoff aversion, unemployment insurance claims

City Operations:
  • All City offices are open to the public.  By executive order, all visitors are required to wear a face covering when visiting city offices.  Signs encouraging the wearing of face coverings are posted along with the "Know Your Ws" (Wear.  Wait. Wash.) flyer.   Although appointments are not necessary, our departments can be reached at the following phone numbers if visitors would like to make an appointment ahead of their arrival.
  • City Hall, 300 Pollock Street, (252)636-4000
  • Public safety facilities:
    • New Bern Police:  601 George Street & 3134 US Hwy 17 Business (252)633-2020 non-emergency; dial 911 in an emergency.  
    • New Bern Fire-Rescue: 1401 Neuse Blvd, 3101 Elizabeth Avenue & 800 W. Thurman Road, (252)639-2931 non-emergency: dial 911 in an emergency.  Friday child safety seat checks have resumed.  These seat checks are by appointment only .  Call (252)639-2931 to make an appointment.
  • Customer & Payment Services, 606 Ft. Totten Drive, (252)639-2750 
  • Parks & Recreation Administration,  1307 Country Club Road, (252)639-2901. For cemetery services, call (252)639-2904. 
  • Development Services,  303 First Street, (252)639-7581. 
  • Human Resources, 303 First Street, (252)639-7571
Downtown Parking:
  • Downtown parking enforcement has resumed.  Parking is enforced Monday through Friday, 8am-4pm. Temporary modifications have been made to accommodate curbside pickup of restaurant orders. 
  • Street Cafe Permits are now available for restaurants who wish to serve patrons outdoors during the State's reopening plan. Visit the Public Works Streets Division webpage for an application and information on the City's amended ordinance.  Restaurants with sufficient greenspace or parking lots may also serve outdoors with an approved site plan. Call Development Services (252)639-7581 for information.
Centers for Disease Control 
& Prevention

 U.S. Environmental Protection 
NC Dept. of Health & Human Services
   Follow CDC:
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  Follow EPA:
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  Follow State of NC:  
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What to do if you are sick
with COVID-19

Coronavirus Cases in the US

Coronavirus Symptoms

Printable workplace poster:
"Don't Spread Germs at Work"

Antimicrobial Products for Use Against the Cause of Coronavirus COVID-19

Information for Individuals with
Limited English Proficiency

(Arabic, Chinese, Korean, Portuguese, Russian, Spanish, Tagalog & Vietnamese)

Drinking Water, Recreational Water & Wastewater
Can the Coronavirus spread through water sources?

North Carolina COVID-19 Helpline:

COVID-19 Case Count in NC

NCDHHS Expands Demographic Data for 
COVID-19 Cases

Call 1-888-600-1685 if you need
childcare for school-aged children. (EnglishSpanish)

NCDHHS to Provide Automatic Payments to Seniors & People with Disabilities to
Help with Winter Heating Bills

Comprobar Mis Sintomas

COVID-19 Testing
Who can get tested?
How can I get tested?