Slider Accent


A Welcome Message from the City Manager

On behalf of the more than 475 employees of the City of New Bern, I would like to welcome you to the City of New Bern’s website.  It is my genuine hope that your visit here will be a productive, positive experience and that you find this site helpful and informative with regards to the many events, services, and benefits of being a resident or visitor in New Bern.  The City of New Bern prides itself on excellent customer service and providing high-quality services at the lowest cost possible to our citizenry.  

Everywhere you go in New Bern, you will be immersed in the rich history of its colonial past dating back to its founding in 1710.  Yet, citizens and visitors alike are offered countless opportunities to add new and exciting chapters to the history books of this great city.  By visiting this site, you will be able to clearly see why New Bern is a city that people want to call home.  And those who do call it home have found that it is a place where people get to know their neighbors and passersby are greeted with a friendly wave or smile.   Whether you are looking for beautiful scenery, countless recreational activities, a diverse cultural environment, great schools, economic development opportunities, a vibrant downtown, historic venues, or arts and entertainment, New Bern offers this and so much more.  As our City tagline states, “Everything comes together here”.  No matter if you are a resident or just visiting, we are confident that New Bern will greatly exceed your expectations.  Our history and friendly citizens are sure to leave a lasting impression upon you. 

I invite you to explore  our website and learn about our history and the many opportunities that our great city has to offer.  I also hope that you will return often to be updated on events that are happening throughout our city and that you’ll follow us on our social media outlets on Facebook, Instagram and Twitter.   There is so much here for you to experience!

City Hall

cityhallNew Bern's City Hall is one of the most recognized and beloved buildings in downtown.  This imposing structure anchors the 300 block of Pollock Street and has a beautiful history stretching back more than one hundred years.  The Mayor's office is located inside City Hall, and the Governing Board as well as other city boards and commissions use the historic courtroom upstairs for conducting official business.

City Manager
Mark Stephens is the City Manager for the City of New Bern. The City Manager is appointed by the Mayor and Board of Aldermen as the Chief Executive Officer of the City. 

He is responsible to the Mayor and Board for implementing policies and ensuring high-level service to the residents and customers of the City.  In addition to recommending programs of work that the employees of the City implement into their responsibilities, Mark also prepares and recommends to the Board the annual budget and advises the Board on policy and legislative matters. 

Upon resignation of the previous City Manager, Mark served six months as the Interim City Manager and was appointed City Manager in June 2014.  Prior to that, he served as the Director of Public Works for the City of New Bern for three years.  Mark first joined the City of New Bern in January 2011 after serving almost three years as the Assistant Director of Public Works for the City of Statesville. 

Before his career in public management, Mark worked for several regional engineering consulting firms in Morganton, Charlotte, and Hickory where he served as Project Manager and Project Engineer specializing in residential and commercial development design, and water and sewer infrastructure design.  He was also the Senior Vice President for a local residential building firm in Hickory, NC before beginning his work in municipal government in Statesville.  Mark has also served as an Adjunct Professor at two community colleges where he taught various topics in engineering, construction management, and political science.

Mark holds a Bachelor of Science degree in Engineering Technology from the University of North Carolina at Charlotte and a Master of Public Administration degree from Appalachian State University.  He is licensed as a Professional Engineer in both North Carolina and Virginia.  Mark is a member of the International City/County Manager’s Association (ICMA), the North Carolina City/County Manager’s Association (NCCMA), the American Public Works Association (APWA), and American Water Works Association (AWWA).  He also serves on various local boards such as Swiss Bear Inc., New Bern Area Chamber of Commerce, Craven 100 Alliance, Tourism Development Authority, and the North Carolina Eastern Municipal Power Agency (NCEMPA).   

Contact Us:


Mark A. Stephens
City Manager
Telephone: (252)639-2700
Fax: (252)639-2841



Brenda E. Blanco, CMC, NCCMC
City Clerk

Telephone: (252)639-2701
Fax: (252)639-2841



Colleen M. Roberts
Public Information Officer 

Telephone: (252)639-2707
Fax: (252)639-2841

More Information
Strategic Goals and Objectives
Contact City Officials
Logo & Branding Assets
Monthly Departmental Reports
Board of Aldermen
City Boards and Commissions
Finance Department
City Code
City Policies
Watch City 3 TV

Accessible Icon Logo Planning to visit City Hall and need special assistance?
Call us at (252)639-7501 at least one
day prior.