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Public Utilities

Welcome to the Department of Public Utilities

 Charles Bauschard
(click this link to email)

Director of Public Utilities
The City of New Bern Department of Public Utilities is  community-owned and committed to the values of a professional, hometown, customer-first utility. Working together as a partner with our community, we  deliver high quality electric, water, and sewer service to over 25,000 customers located in New Bern and the surrounding areas.  Please click on any of the quick links below learn more about the services offered by the Department of Public Utilities.

To contact the Customer & Payment Services office, call (252)639-2750.

Quick Links
Electric Department Home
Water Resources Department Home 
Customer & Payment Services Home
Report a Water/Power/Sewer Emergency

Establishing Electric, Water, and Sewer Services
Pay My Utility Bill

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