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Report a Problem or Maintenance Emergency

Sometimes we don't know we have an issue until you tell us!  We are always available to hear your concerns and do what we can to make New Bern a better place to live.

We have multiple ways for you to get in contact with us.  After hours Utility emergencies can be reported by calling Utility Control at (252) 636-4070, or try our online reporting tool.  See links below, and thank you for your input.

Click here to report a Power problem or emergency

Click here to report a sewer problem or emergency

Potholes, Litter, Driving Hazards, Broken Signs, Overgrown Brush, Etc. Click here to report

Click here to report a water problem or leak.

Click here to report a stormwater problem or emergency